STANDARD TERMS AND CONDITIONS OF SALE
Last Updated: 1 July 2025
Welcome to KG Corporation (Pty) Ltd. These Terms and Conditions of Sale ("Terms") govern the purchase and use of hardware ("Hardware"), software licenses, and subscription services ("Software" and "Services") from KG Corporation (Pty) Ltd, a company registered in the Republic of South Africa ("we", "us", "our").
By placing an order on our website ([Your Website URL]), you ("you", "your", "the Customer") agree to be bound by these Terms.
1. Orders and Acceptance
1.1. Placing an Order: By completing the online checkout process, you are making an offer to purchase our products and services in accordance with these Terms. 1.2. Order Confirmation: You will receive an automated email confirming receipt of your order. This email does not constitute acceptance of your order. 1.3. Acceptance: A legally binding agreement is formed only when we have received and accepted your order, processed your payment, and dispatched the Hardware or activated the Software/Services. We reserve the right to decline or cancel any order at our discretion, in which case a full refund will be issued.
2. Pricing, Payment, and Invoicing
2.1. Currency: All prices are listed and processed in South African Rand (ZAR) and are inclusive of Value-Added Tax (VAT) unless otherwise stated. 2.2. Payment: Payment must be made in full at the time of order through our approved payment gateways (e.g., DPO Pay, Visa, Mastercard). 2.3. Invoicing: A tax invoice will be issued electronically to the email address provided at the time of purchase.
3. Hardware Terms
3.1. Shipping and Delivery: a. Delivery will be made to the address you provide during checkout. While we aim to meet estimated delivery times, they are not guaranteed. b. Risk of Loss: The risk of loss or damage to the Hardware passes to you upon delivery to your specified address. c. Title: Title to the Hardware passes to you only upon our receipt of full payment.
3.2. Hardware Returns: a. You may return unopened and unused Hardware in its original packaging within 14 (fourteen) days of delivery for a full refund, less any shipping costs. b. To initiate a return, you must contact our support team at [Your Support Email]. c. Return shipping costs are for your account unless the Hardware is found to be defective.
3.3. Hardware Warranty: a. Hardware is covered by a 24-month limited warranty against defects in materials and workmanship under normal use. b. This warranty does not cover damage resulting from accidents, misuse, abuse, unauthorized modification, or external causes such as power surges. c. Our obligation under this warranty is limited to repairing or replacing the defective Hardware at our discretion. This warranty may be the manufacturer's warranty, which we will facilitate on your behalf.
4. Software & Services Terms
4.1. Software License: a. The Software is licensed, not sold. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Software strictly in accordance with these Terms and any accompanying documentation. b. You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or attempt to extract the source code of the Software.
4.2. Subscription Services: a. Billing Cycle: Subscriptions are billed on a recurring basis monthly or annually as selected at the time of purchase. b. Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. By purchasing a subscription, you authorize us to automatically charge your saved payment method for the renewal term. c. Cancellation: You may cancel your subscription at any time through your account portal or by contacting us. The cancellation will take effect at the end of the current paid billing period. No refunds will be provided for partial subscription periods. d. Termination of Access: Upon the cancellation or non-payment of your subscription, your license to use the Software and associated Services will be terminated.
5. Intellectual Property
All intellectual property rights, including copyrights, patents, and trademarks, in the Hardware design, Software, and our website are owned by us or our licensors. You acquire no ownership rights by purchasing our products.
6. Limitation of Liability
6.1. To the maximum extent permitted by law, our total liability to you for any and all claims arising from the use of our products or services is limited to the total amount you paid to us for the specific product or service giving rise to the claim. 6.2. We shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to loss of profits, data, or business opportunities.
7. Data Privacy
We are committed to protecting your privacy. We collect and process your personal information in accordance with our Privacy Policy [Link to your Privacy Policy page] and the Protection of Personal Information Act (POPIA).
8. General Provisions
8.1. Governing Law: These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Republic of South Africa. 8.2. Jurisdiction: You consent to the exclusive jurisdiction of the courts of South Africa for the resolution of any disputes. 8.3. Changes to Terms: We reserve the right to modify these Terms at any time. The version of the Terms in effect at the time you place your order will govern that transaction. 8.4. Contact Information: For any questions regarding these Terms, please contact us at: KG Corporation (Pty) Ltd, info@kgcorporation.co.za